Obtaining your community Mailbox key
Contact Canada Posts support team at 1866-706-6301 to find out the location, module and compartment number of your community mailbox unit. The team member will be able to assist you in creating a service ticket to retrieve your new set of keys.
Alternatively, you can create a service ticket online and visit the nearest Canada Post Office location to pick up your new key set.
Municipal Address and postal code:
You can obtain your municipal address and postal code by visiting Canada Post’s website at
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